What Happens When You Dial 9-1-1?
A 9-1-1 Operator will immediately ask you if you have a Fire, Police or Ambulance Emergency. Give him or her the location (which may or may not be where you are calling from,) IF THERE IS A FIRE IN YOUR HOME, CALL FROM A NEIGHBOR'S HOME IF POSSIBLE!
WHAT INFORMATION WILL THE DISPATCHER NEED?
A brief description of the emergency. In the event of a medical emergency, the operator will give you life-saving pre-arrival instructions. This may include first aid or CPR instruction. Listen carefully and try to have the phone near the patient.
Telephone number you're calling from.
If you are unable to speak, keep the phone line open, it will provide dispatchers a means of locating you. Check with the telephone company business office to make sure the address, including the township, on your account is correct. There are many duplicate street names in neighboring towns and the information on your account may be incorrect, resulting in a delay in response to your emergency.
Remain Calm! Let the dispatcher tell you to hang up.